The company has passed the CNAS certification enterprise (third-party testing authority) and passed the ISO9001:2015 quality system, TUV certification, CE certification, and the national high-tech enterprise with independent export rights.
Customer Service
Lifetime Service Project
If your machine breaks down, please call the service hotline13728326558Or contact the local maintenance station, the local maintenance station will call you within 4 hours to agree on the time, in principle, on-site service within 24 hours (except for special circumstances).
The Seller undertakes to provide technical support for the equipment free of charge and without deadline during the use of the equipment.
Pre-sales:
Technical advice: experimental scheme, laboratory rules and recommendations
Equipment selection: selection scheme, questions and answers
Product Test Scheme
In Sale:
Customer communication, progress report
Guidance of preparation work before installation, equipment debugging and equipment test machine
Fit calculation (when third-party verification is required)
After sales:
Technical training, equipment operation, daily maintenance and maintenance, common fault diagnosis and troubleshooting
Regular tour service: find problems in advance, eliminate equipment and human hidden dangers in time, ensure long-term stable operation of equipment, and convey the latest technical information.
Technical guidance: additional paid special services can be provided according to user needs.
Warranty:
During the warranty period, the seller is responsible for the various failures of the equipment caused by the equipment itself and is responsible for solving them free of charge, but does not include equipment damage caused by operational errors or other human causes. Outside the warranty period, the maintenance of the equipment is subject to the cost of spare parts and a certain service fee.
Contact Us
Dongguan Xinbao Instrument Co.,Ltd
E-mail: OTS@OTSCHINA.COM.CN
Tel: 86-769-23068200
Contact Phone: 86-512-67078249
Mobile phone: 86-13728326558