The company has passed the CNAS certification enterprise (third-party testing authority) and passed the ISO9001:2015 quality system, TUV certification, CE certification, and the national high-tech enterprise with independent export rights.

CN | EN

搜索

Search

Home

About us

Product

Environmental equipment

Mechanical reliability equipment

Support

News

Honor

Careers

Contact





ABOUT US

All categories



Customer service

Categories:About us
Time of issue:2019-08-21 00:00:00
Views:0

Description:

Information

Lifelong service project

If your machine malfunctions, please call the service hotline 13728326558 or contact your local service station. The local service station will set the time with you within 4 hours. In principle, the door-to-door service within 24 hours (except special circumstances). The seller undertakes to provide technical support for the equipment for free and indefinitely during the use of the equipment.

Pre-sale:

Technical consultation: experimental protocols, laboratory rules and recommendations Equipment selection: selection plan, question answer Product test plan

Sale:

Customer communication, progress report Guidance for preparation before installation, equipment commissioning, equipment testing Coordination calculation (when third party verification is required)

After sales:

Technical training, equipment operation, daily maintenance and maintenance, common fault diagnosis and elimination Regular tour service: Identify problems in advance, eliminate equipment and human hazards in time, ensure long-term stable operation of the equipment, and communicate the latest technical information. Technical guidance: Additional paid special services can be provided according to user needs.

Warranty:

During the warranty period, the seller is responsible for various faults caused by the equipment itself and is responsible for free resolution, but does not include equipment damage caused by operational errors or other human factors. Outside the warranty period, the repair work of the equipment is subject to the cost of spare parts and a certain service fee.

Scan the QR code to read on your phone